Get in touch
A real person reads every message. If you are dealing with a loss right now and need help getting into an account, say so in the subject line and we will prioritize it.
Product support
Trouble with your account, uploads, family access, or anything not working the way it should.
support@lurra.aiBilling and subscriptions
Questions about your plan, billing, a refund, or cancelling.
support@lurra.aiEmployer and group plans
Offering Lurra as a benefit to your team. We'll walk you through how it works and what it costs.
See employer plans →Vendor partnerships
Attorneys, agents, advisors, and other professionals who want to be discoverable by families in their area.
See partner details →Security and privacy
Report a vulnerability, request data deletion, or ask how your information is protected.
support@lurra.aiResponse times
We answer support email within one business day, usually sooner. Employer and partnership inquiries are typically answered same-day during the week.
Before you write
A few things you can do faster yourself:
- •Reset your password — from the sign-in page
- •Read about how Lurra works — what it does and how your data is protected
- •Browse our guides — practical help for estate settlement and organizing
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