Privacy Policy

1. Information We Collect

We collect information to provide and improve our services.

Information You Provide

• Name, email, and contact details
• Information about family members or contacts
• Asset details (property, accounts, documents, etc.)
• Notes, tasks, and uploaded documents

Automatically Collected

• Device and browser information
• Usage data (how you interact with the platform)
• Log data (IP address, timestamps)

2. How We Use Your Information

We use your information to:

• Provide and operate the platform
• Generate personalized plans and task workflows
• Store and organize your assets and documents
• Improve product functionality and user experience
• Communicate updates, reminders, or support
• Detect, prevent, and address security or fraud issues

3. Sensitive Information

Our platform may store sensitive personal, financial, or health-related information.

• We do not require passwords for external accounts
• Sensitive fields may be encrypted
• You should avoid storing highly sensitive credentials directly in the platform
• We are not a HIPAA-covered entity, and the platform is not intended to store protected health information in compliance with HIPAA

4. Sharing of Information

We do not sell your personal data.

We may share information:

• With service providers (hosting, storage, analytics, email delivery)
• When required by law or legal process
• To protect rights, safety, or prevent fraud
• In connection with a business transfer (e.g., merger or acquisition)

5. Data Storage & Security

We implement reasonable safeguards, including:

• Encryption in transit and at rest (where applicable)
• Secure infrastructure providers
• Role-based access controls

However, no system is completely secure, and use of the platform is at your own risk.

6. Data Breach Notification

In the event of a data breach affecting your personal information, we will make reasonable efforts to notify you as required by applicable law.

7. Your Rights & Control

You can:

• Access and update your information
• Delete assets, categories, or your account
• Manage user permissions and access
• Request data deletion by contacting us

8. Data Retention

We retain your data as long as your account is active or as needed to provide services and comply with legal obligations.

9. Third-Party Services

We may integrate with third-party services. These services are governed by their own privacy policies, and we are not responsible for their practices.

10. Children's Privacy

This platform is not intended for individuals under 13 years of age. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of those changes.

12. Contact

For questions or requests, contact: support@lurra.ai